![]() ![]() Maybe its time to buy to another headset from another supplier with better support. Plantronics solution here is simply "use a PC instead". They don't mention compability issues with their hardware or software at all.Īt the same time I can read in Plantronics Base that some other plantronics devices have the same issues updating firmware in a Mac (as a known issue). When I speak to Plantronics they only refer to the Mac firewall or some other Mac settings, blocking the connection to the headset. Pairing is successful when you hear 'pairing successful' and the Bluetooth USB adapter LED is solid blue. Then, find your Plantronics headset below for instructions on how to place your headset in pairing mode. ![]() This is generally off by default to conserve battery power. I have no other new apps I suspect causing these issues. Put your Bluetooth USB adapter into pair mode by gently pressing and holding the pair button with a pen or paperclip until the Bluetooth USB adapter flashes red and blue. First you need to turn on the Bluetooth feature on your phone. Plantronics Manager Pro is a SaaS application providing easy-to-use tools for monitoring, managing, and maintaining headset environments. So I'll guess my compatibility issue has something to do with macOS, probably the update to Catalina. But previously they worked perfectly together with no issues at all. Its been a while since the last time I connected my headset to the Mac (perhaps a year ago). I would appreciate all help to solve this issue. Connect your Plantronics headset to your computers USB port or use a Bluetooth dongle. The headset is working properly and can be updated and/orĬustomized via “special mode settings” if I use a PC, so this issue is Mac or Download last version of Plantronics Hub App for PC Windows from the button link on below. And finally, no other external units have issues with the USB connection to the.Different versions of the Plantronics Hub (Ver 3.18, 3.17, 3.16).All available USB ports behind the iMac.I have tried the following with no success: Allows end-users to customize their settings and get visible status of their Plantronics audio device on their desktop (Windows and Mac support). But as soon as I try to update firmware orĬhange its settings, the connection to the headset is lost. Buy Plantronics - Voyager 5200 UC (Poly) - Bluetooth Single-Ear (Monaural) Headset - USB-A Compatible to connect to your PC and/or Mac - Works with Teams. When I connect the headset with USB-cable to my iMac, the Headset with the Plantronics Hub software on my iMac (late 2013). Previously I could update firmware and do “special mode settings” on the Slide the power switch to the ‘on’ position showing green. Update your Plantronics Hub mobile app (software) if necessary. Connect the headset to your mobile device. I need some help with my Plantronics Voyager Legend headset. Enable And Use Amazon Alexa Enable Alexa A.
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